TERMS AND CONDITIONS OF SALE

Delivery

By express courier service: in between 3 and 5 workdays, depending on destination.

By regular post:  in between 7 and 20 workdays, depending on destination.

Note: As long as there is stock available when ordering. 

Fragile articles as ceramics, glass, etc., travel more secure by an express courier service, so we advise to select it in the purchase process.

Our shipments can be tracked via Internet in real time. You will always receive a tracking number and a confirmation of your order once you complete the checkout process. 

Shipping Cost

Shipping charges include packaging, handling and insurance. The charge will be shown at the end of the order and will be determined by the weight, the volume and the destination of your order.

Claims 
We kindly ask you to check the goods upon delivery, if possible in front of the driver. Goods must arrive in perfect condition. If you notice any incidence related to transport, please notice it on the delivery note, and contact us before 24 hours, otherwise the shipping insurance may not assume any responsibility.

Customs

The recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of EU may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Gaudi Barcelona Shop has no control over these charges, nor can predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Payments

All the payment information is going through a secure server (SSL) linked to our bank. 

Payments are preferably made via credit card or PayPal. Accepted credit cards: VISA, AMEX, MasterCard, Maestro and JCB.

If you prefer an alternative payment method, please send your request and details by e-mail. 

Individual minimum purchase: 20 €.

We have special conditions of sale for companies. Please send us your request by email.

If you need any further information, please don't hesitate to contact us, we will be pleased to assist you.